CRISIS MANAGEMENT & ALERTING SERVICES: UP AND RUNNING IN JUST A FEW HOURS

“When we originally looked for a crisis notifi cation
and collaboration solution, we thought about building
something inhouse,” said Moncada. “After seeing the
capabilities that the Crisis Management and Alerting
services (fka, AlertFind) offered and evaluating the cost to
build our own, we decided the best solution for us was to
tap Dell (fka, MessageOne.)”

Since the Emergency Notifi cation service with the ICC
is delivered as a software-as-a-service, the costs for
deploying and operating are known up-front with little or
no initial hardware or software investment required. Dell
Emergency Notifi cation with the ICC can easily protect any
number of contacts without adding additional maintenance
work for Esurance’s IT staff. With its predictable monthly
pricing, Emergency Notifi cation with the ICC provides a
powerful crisis notifi cation and collaboration system for a
very low cost.

“One of the biggest benefi ts in going with Dell was the
ease of deployment,” said Moncada. “We had Crisis
Management and Alerting services up and running in half
a day. In addition, the solution was easily able to import
contact information which helped us to start using the
tool immediately.”